Policies & Fulfillment
Privacy Policy
We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Our Privacy Policy may change from time to time and all updates will be posted on this page.
Returns/Refunds
We want you to love your order! While we don’t accept returns, we will do our best to make it right. If you run into an issue with your order, please reach out (hello@fingerprintandco.com) and we will be in touch.
Order Mistakes/Errors Upon Receipt of Package
Once your package has been received, all reports of incorrect items, missing items, or damaged items must be reported to Fingerprint & Co. within 3 days of receipt/delivery. We may require proof of error. We will not be able to make any adjustments after this time.
Shipping
All orders are shipped out within 5 business days.
Shipping Methods
We reserve the right to change the shipping method for your order at any time to allow for accurate coverage of shipping and packaging charges or to better suit the needs or requirements of the content shipped.
We currently ship to all 50 states in the US. All orders are shipped via USPS, FedEx or UPS.
You may upgrade your shipping to expedited shipping (1-3 business days) at check out for an additional fee.